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Responsibilities

• Generate actionable insights that both fuel ideation and evaluate product experiences
• Conduct user research to understand user needs, behaviours, and motivations and help elevate the quality of UX research within the organization
• Collaborate with designers, product owners, and our marketing team to inform product development, independently prioritizing, scoping, and planning research activities
• Communicate research findings effectively to stakeholders, including clear and concise presentations and reports tailored to different audience levels. Illustrate suggestions in compelling and creative ways
• Utilize a range of qualitative and quantitative research methods, extracting meaningful insights from data to inform product decisions
• Collect and analyze user behaviour through case studies, surveys, benchmark studies, server logs, and online experiments.
• Effectively manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights and work with a large group of stakeholders

Job requirements

Minimum qualifications:

• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
• 2 years of experience in an applied research setting, or similar.
• Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
• Experience with product research either in an end-to-end, usability, or generative setting.
• Ability to work independently and autonomously

Preferred qualifications:

• 3 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
• Experience with research in an educational-type environment.
• Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
• Proficiency in communicating user research findings with cross-functional partners to drive impact.
• Bromcom is an Equal Opportunities Employer